Landline

Making the Connection

Making the Connection

Mobile

Going Mobile

Going Mobile

Data

Working on Connectivity

Working on Connectivity

Consultancy

Team Working

Team Working

Cost Saving

Strength through Economy

Strength through Economy

Equipment

Invest for the future

Invest for the future

Testimonials

What do our clients say?

What do our clients say?

Consultancy

Telecoms consultancy in GloucestershireTelecom Consultancy

Paravail provide expert support and advice in a wide range of fixed and mobile technologies to SME, corporate and public sector end users, locally and nationwide from our Gloucestershire offices.

  • Telecommunications Cost reduction – on voice, data, services
  • Billing and contract analysis and advice
  • Mobile - voice and data (Blackberry, iPhone) all networks including direct connection
  • Landline - Calls and Lines including direct connection, VoIP (Voice over Internet)
  • Telemarketing Numbers (non-Geographic) services - Freephone 0800, 03, 08
  • Virtual PBX, Reception support and Administration
  • Hardware supply and maintenance - PBX, Voicemail, Music on hold, etc
  • Operational solutions - working practices
  • Computer and Telephony Integration(CTI) & Customer Relations Management
  • Location changes/Office moves/site integration
  • Technology consulting – all aspects of mobile and landline business operations
  • Strategic telecom consultancy and advice on new and emerging technology.
  • Implementation, provision of new services, billing/charging, customer care and network management within the fixed landline and mobile sector.

We can assist with specification, procurement and project management of fixed and mobile solutions – for vertical markets such as finance, legal, transport, retail, logistics and facilities management.

We have experience in telecommunications security and telecom fraud analysis and prevention.

Contact us today to discuss how we can help you - Telecommunications Consultancy

Case Study

Company Recovers £30,000 after fraudsters hack into PBX

This UK company was with a client of a well-established call carrier. In one month £30,000 were added to their bill for much higher levels of calls than their usual charge of £1400 per month – and Direct Debits taken for the amounts. We found that the client’s PBX had been "hacked" by a criminal gang and £30,000 worth of calls had been made to overseas Premium Rate numbers. Our comprehensive analysis identified the cause, secured the PBX against recurrence and arranged for supplier notification prior to any further high volume "spike" in calls. We then advised the client on their contractual position and the obligations of their supplier and assisted in successful negotiation for the return of the excess charges.